FREQUENTLY ASKED QUESTIONS
Where are you located?
We are located in our hometown of Kernersville, NC. Our address is 1022-F South Main St. Kernersville NC 27284. We are in a strip center located next to Petco and Target, in between the Rack Room Shoes and the GNC.
What are you store hours?
Monday- Saturday 10a-5p; Closed Sunday.
When is your warehouse open?
Our warehouse is open select saturdays from 10a-4p.Call our store the friday before to confirm the warehouse hours for that saturday at 336-310-4753.
When is your warehouse sale?
We have a big warehouse sale right after each spring and fall furniture market. This sale consists of hundreds of market samples marked at wholesale and below. Stay tuned to find out the announced dates for this coming sale.
What is your return policy?
If an item doesn't work out for you, you may request either store credit or refund. Returns will only be granted within 10 days of purchase with receipt, all tags attached, and in original condition. If an item is marked as final sale, this item is not eligible for return.
Our customers are responsible for return shipping. Refunds are made to the original method of payment, less shipping and handling. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Returns sent in that arrive with postage due will be returned to sender. Please allow 3-5 business days, from the date of receipt, to conduct a quality control review and issue a refund. Once a refund has been issued, you will be notified via email. Please allow 5-7 business days for the refund to post back to your account. (same for every item)
What is your shipping policy?
Lead time and shipping varies depending on the product. All apparel and accessories, accents and decor, jewelry and small items will be shipped within 2-3 days from the time of purchase. Furniture will be shipped within a few weeks time, based on the lead time from our supplier. Once ordered, we will update you with an estimated lead time for your purchase. (same for every item)
How do I hire you to design my home?
Check out our interior design tab. Click on services, and there is a questionaire for you to fill out that will help us understand your needs a little better.
What types of products do you sell?
Hence the name Accent Prone, we started out selling all Home and Fashion Accents. Home accessories, accent furniture, fashion and apparel, gifts and more. Over the years we have expanded into carrying a wide array of home furnishings items including larger furniture items such as sectionals sofas and upholstery, dining tables, bedroom collections, buffets, occasionals and more.
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